FAQ

Q – What is Revolver magazine?
A - Revolver magazine, the world’s loudest rock magazine, has been providing the latest in metal and hard rock for nearly a decade. Revolver is packed with exclusive photos and edgy editorial covering everything that impacts the metal world. Each issue takes you backstage, in the studio, and into the homes of metal’s biggest acts.

Q – Who is the publisher of Revolver?
A – NewBay Media is the current publisher of Revolver magazine.  NewBay reaches millions of professionals worldwide in print, in person, and online.  NewBay’s award winning magazines, websites, online communities, events and marketing services are just a click away. To learn more, please visit NewBay’s website at: http://www.nbmedia.com.

Q – How many times a year is Revolver magazine published?
A – Revolver is published bi-monthly, 6 times a year.

Q – I’m a first-time subscriber. When will my first issue arrive?
A – If this is your first time subscribing to Revolver magazine, your first issue is shipped via U.S. Mail at the periodical rate and can take up to eight to 10 weeks for delivery depending on the next issue release date and the date you subscribed.

Q – I am a subscriber. How can I access my subscription account information?
A –Visit us online at www.revolvermag.com/customerservice to access your subscription information. There are several options to login, but if you would like to use your account number please find the last issue you received and reference the number shown on the label below, highlighted in yellow. If you have a bill or renewal and want to make payment online, please login using your INET number found above your name on your bill/renewal form, also shown circled in red below.

Q – My copy of Revolver arrived damaged. How can I receive a replacement issue?
A – If your recent issue arrived damaged, please login to Customer Service site at www.revolvermag.com/customerservice. Once you are logged in, you may request a replacement by choosing the Report Damaged/Missing Issue option. Check the appropriate box and if the issue is available, your replacement will be shipped via First Class Mail and may take up to 14 days to arrive. If we are out of stock we will extend your current subscription by 1 issue.

Q – How can I contact Revolver about my subscription?
A -If your question is not answered here, please send your inquiry to the address below. When writing to us, please be sure to include your name, address, and account number for faster service.

Revolver Customer Service
P.O. Box 469038
Escondido, CA 92046-9038

You can also email us at revolver@pcspublink.com or go to www.revolvermag.com/customerservice.

Q – How do I notify you about a change of address?
A -To submit a change of address for your current subscription, you can also call our toll-free line 1-800-266-3312, email us at revolver@pcspublink.com, or send us a written request to:

Revolver Customer Service
P.O. Box 469038
Escondido, CA 92046-9038

In all cases, you should have your name and address exactly as they appear on your current mailing label along with your new address.

Q – How can I change the email address associated with my subscription?
A -By visiting our Customer Service site at www.revolvermag.com/customerservice.

Q – How can I renew my subscription or pay my bill?
A – We offer 3 convenient ways to renew or pay your bill:

  • Online: www.revolvermag.com/customerservice. Please login using your INET number on the bill or renewal form.
  • Over the phone: 1-800-266-3312
  • Through the mail: Revolver Customer Service. P.O. Box 469038, Escondido, CA 92046-9038

Q – Where can I buy Revolver magazine on the newsstand?
A - Revolver can be found in the following retail markets:

  • Major Bookstore Chains
  • Supermarket Chains
  • Airports and Train Stations
  • Drug Store Chains

Q – I would like to purchase older issues of Revolver Magazine. How can I do this?
A – Back issues are available at our online store: http://www.revolvermag.com/store.

Q – Is a digital version of this magazine available?
A – Yes! You can purchase single issues, back issues and subscriptions off of our app on the Apple Newsstand or on the Barnes & Noble Nook and Amazon Kindle Fire. Please note that you cannot purchase a combination print + digital subscription at this time. Also, having a print subscription does not give you access to the digital editions.

Q – I have an editorial question or comment. How can I get my voice heard?
A -You may submit your questions or comments to Editorial by emailing: letters@revolvermag.com.
NOTE: This email address is ONLY for editorial questions or comments. Emails regarding subscription, newsstand, marketing, advertising, or sales will not be addressed at this email address.

Q – I would like to send a question or editorial comment the old fashioned way (USPS). Is there a physical address I can use?
A –Of course. For your questions or comments relating only to editorial matters, you can send mail to us at:

Revolver Magazine
Attn: Editorial Department
28 East 28th Street, 9th Floor
New York, NY 10016

Q – How do I request permission to reprint the material found in Revolver?
A – Items appearing in Revolver are protected by federal copyright laws. Material may not be copied or reprinted from this publication without prior written authorization from the Editor. To request permission to reprint material contained in this, or any NewBay publication, please contact the publisher directly by mail at:

NewBay Media,28 E 28th St, 12th Floor, New York, NY 10016. Phone: (212) 378-0400. Online: www.nbmedia.com.